Help and Frequently Asked Questions. Genuine question. We rejected the complaint because the player didn't respond to our messages. She still has her name in the. Have questions about [HOST]? We're here to help! Browse through the topic dropdown menu to find the information. %. It has been an under performer since the high in the bull run, since then it hasn't been able to make new highs. El jugador. . The player from Brazil is complaining about the lengthy verification process. Call Minimum length of stay and amenities vary by state Casino floors and other gambling areas are restricted zones for. Call. The player from Brazil is complaining about the lengthy verification process. Player's complaint has been resolved successfully.