We rejected the complaint because the player didn't. . Original Traducción. We rejected the complaint because the player didn't respond to our messages and questions. El jugador de Brasil se queja del largo proceso de verificación. casino and raise a complaint on 19th May My complaint was acknowledge on 22th May 23 whit ref casino failed to. hace 1 año. We are giving back 10% of your overall losses when you play your favourite. Access exclusive perks and get rewarded for playing your favourite casino games. The player from Italy complains about an uncertain issue. Resumen del caso.