We rejected the complaint because the player didn't respond to our messages and questions. You can use the Back Up Bet for one of your bets. HERE'S HOW IT WORKS: Make a first deposit of €10 or more. The player can reopen this complaint at any time. . You decide when and for which bet. Consequently, we are unable to investigate further and have no choice but to reject this complaint. I made my first deposit at [HOST] expecting me to have the.