I The player can reopen this complaint anytime. Novibet Casino GR - La jugadora se queja de que no ganó nada. Since working with Novibet we've had no complaints. The affiliate managers have been patient, kind and reliable, and we feel they are working with us for. I would recommend reading our. not; that's how casinos and casino games work. . complaint (here). Sometimes you might get lucky and sometimes not; that's how casinos and casino games work.